Refund Policy
Last updated: 25 October 2026
No online payments
The Site does not take payments. All work is quoted and invoiced directly by our team.
Software and services
Refund and cancellation terms for software setup, custom development, AI agent engagements and partner plans are set out in the written quote or agreement for that engagement, and agreed before any payment.
Milestones
Where work is delivered in milestones, payments for approved milestones are generally non-refundable; unstarted milestones can be cancelled as set out in your agreement.
Questions
If you are unhappy with any engagement, contact us and we will work with you to resolve it.
Questions about this policy? Contact us.